Metrobank has cancelled the maintenance it had scheduled from 10:00 PM PHT on Monday, October 12, 2026, to 4:00 AM PHT on Tuesday, October 13. In an update posted on its system advisory page at 11:00 AM on October 12, the bank says customers “may proceed to use all our banking services with no interruption”, so its ATMs, deposit machines and debit, prepaid and payroll cards stay available tonight.
| Item | Before the update | After the October 12 update |
|---|---|---|
| Window | October 12, 2026, 10:00 PM to October 13, 2026, 4:00 AM PHT | Cancelled |
| ATMs, Cash Accept Machines (CAMs), Withdrawal & Deposit Machines (WDMs) | Offline during the window | Available |
| Prime Debit Card, Prepaid Card, Paycard | Offline during the window | Available |
What changed
- BeforeMetrobank’s ATMs, CAMs, WDMs and its Prime Debit, Prepaid and Paycard cards were to go offline from 10:00 PM PHT on October 12 to 4:00 AM PHT on October 13, 2026.
- Nowthe maintenance is cancelled and all Metrobank banking services run without interruption.
- Effectiveupdate posted October 12, 2026, 11:00 AM PHT
On this page
What Metrobank said
The update sits above the original notice on the same Metrobank page: “The previously scheduled system maintenance for October 12, Monday to October 13, Tuesday, has been cancelled. You may proceed to use all our banking services with no interruption.” Metrobank apologises for the inconvenience and asks customers with questions to message it on its Facebook page.
We first reported the window on October 10 in Metrobank and RCBC ATM maintenance: cards and ATMs down October 12–13. That story now carries this update.
RCBC’s window already ran
The cancellation covers Metrobank only. RCBC’s own advisory set its debit card and ATM maintenance for October 12, 2026, from 2:00 AM to 5:00 AM PHT, covering ATM withdrawals and inquiries, debit card POS and eCommerce payments, and cardless withdrawals via QR and reference number. That window was earlier the same morning (RCBC ↗ · ).
Transfers from the Metrobank app
The original Metrobank notice named only machines and cards, not app transfers. InstaPay and PESONet fees for individuals at Metrobank and other banks are on InstaPay and PESONet transfer fees; sending from GCash to a Metrobank account is covered on GCash to Metrobank. PESONet credits only on banking days, with each bank’s cut-off on PESONet cut-off times.
Warning A cancelled or changed maintenance window is a common hook for fake “bank support” messages. Metrobank points customers to its own Facebook page, social media channels and the Metrobank Contact Center. Never share a card PIN or one-time PIN with anyone who contacts you.
