Short answer To send money to Maya from abroad, use a provider that lists Maya as a mobile-wallet payout: Wise, Remitly or Western Union. Wise caps a mobile-wallet transfer at ₱50,000. The Maya account must be upgraded, and Maya’s own account limits still apply.

At a glance

  • Wise to a mobile wallet such as Mayaup to ₱50,000 per transferSource ↗ ·
  • Wise timinginstant up to ₱50,000 once Wise has received and converted the money; conversion can take up to 2 working daysSource ↗ ·
  • Remitly delivery methodMobile Wallet, then MayaSource ↗ ·
  • Western Union delivery methodMobile wallet, with the receiver’s name and mobile numberSource ↗ ·
  • Receiving accountupgraded Maya account, within its limitsSource ↗ ·

This page is for the sender. If you are the one receiving, Receive money from abroad in Maya covers claiming a Western Union transfer in the app, cash pick-up at a Maya Center and Maya’s monthly limits.

Give this to the sender

  • Destination countryPhilippines
  • Receiving currencyPHP
  • Delivery methodMobile Wallet
  • Wallet providerMaya

The sender also needs your full name exactly as registered in Maya and your Maya mobile number.

The three routes compared

Provider Where Maya appears What the sender enters Published note
Wise PHP transfer to a mobile wallet; Wise names Maya among the supported wallets Maya as the mobile-wallet destination ₱50,000 per transfer; instant after conversion
Remitly Delivery method: Mobile Wallet, then MAYA Recipient details, then the sender’s own name, contact number, address and birth date Direct credit to the Maya wallet
Western Union Delivery to a mobile wallet Receiver’s name and mobile number; payment by bank transfer or card Sender shares the MTCN with the receiver
Source: Wise ↗, Maya: Remitly ↗, Maya: Western Union ↗ ·

Fees and exchange rates are set by each provider and shown in its quote before you pay. Compare the PHP amount that will reach Maya, not only the fee.

Sending with Wise

Wise’s PHP guide names Maya (formerly PayMaya) among the mobile wallets it can send pesos to, alongside GCash, GrabPay, ShopeePay and others. A transfer to a mobile wallet is capped at ₱50,000; to a bank account the cap is ₱70 million. Wise shows an arrival estimate when the transfer is set up.

Wise warns that a mobile-wallet provider can have its own receiving or account limits; if the payment is rejected, the recipient should check with Maya.

Steps with Remitly

Maya publishes these steps for Remitly senders:

  1. Create a Remitly account in the app or on the website.
  2. Select the Philippines and the amount. Under delivery method, select Mobile Wallet and choose MAYA.
  3. Enter the recipient’s details.
  4. Enter your own details: full name, contact number, address and birth date.
  5. Enter the payment details.
  6. Confirm and send.

Steps with Western Union

Maya publishes these steps for Western Union senders:

  1. Log in or register on Western Union’s website or app and click Send money.
  2. Enter the destination country and amount, and choose delivery to a Mobile wallet.
  3. Pay by bank transfer or credit/debit card.
  4. Enter the receiver’s name and mobile number.
  5. Complete the transfer and share the tracking number (MTCN) with the receiver.

How long it takes

  1. Wise funding and conversionup to 2 working daysWise shows an estimate when you set up the transfer.
  2. Wise payout to Mayainstantfor amounts up to ₱50,000 after conversion.
  3. Remitlydirect creditMaya describes instant crediting to the Maya wallet.

Source: Wise ↗, Maya: Remitly ↗ ·

Warning The sender never needs the receiver’s Maya PIN, password or OTP. Anyone who asks for one to “release” a remittance is running a scam.